Safe, secure data recovery services for the far north
Recovery services for any media or operating system.
Innovative solutions for new technologies.
Now offering support for the Far North Queensland Area .
CALL US NOW: 40 581 011 - Cairns
For email enquiries, click this banner:
Data can be lost
Data can be lost due to a number of circumstances. The largest contributing
factors to data loss are hardware or system malfunctions and human error in total
accounting for almost 75% of all incidents. Software corruption, computer viruses
and natural disasters such as fire and water damage complete the list.
Whether your data loss is the result of mechanical or electrical failure, virus activity,
system malfunctions, accidental erasure or re-format, water, fire or smoke damage,
or file corruption, we have the uniquely talented people and the resources in-house
to solve your problem.
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The Data Recovery Process
Data recovery is a system of processes used to recover lost data from a variety of
media sources including hard disk drives, floppy diskettes or tape backups. Performed
by experts, it can be your solution when all other methods, including commercial
software, fail.
When you send your media in for data recovery, our Brisbane based engineers
perform a comprehensive diagnostic to determine exactly what has gone wrong.
We devise the most cost-effective and timely procedures to get the data back
working for you again. We fax back this initial report to you within 4-6 hours
and include a quotation for the complete recovery service.
Can all data be retrieved? There are occasions when damage to the data is permanent.
However, it is a rare case when absolutely no data is retrievable. In almost
all situations we succeed in recovering most of the data even under extreme
conditions. we boast the highest data recovery success rate in the industry.
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May you never need our services. But if you do......
We are acting as agents for a collection of very special people with unique talents and dispositions, hand picked from around the world. We recover mission critical data when all other conventional methods and experts have failed. Innovative problem solvers, we convert your data loss crisis into a managed, common sense experience with cost-effective results.
We have recovered data for city councils, educational establishments, hospitals and many
of Australia’s leading research institutions. They trust us with their data because they
know we will explore all avenues to get it back. Our secure facilities have been designed
and dedicated to recovering data and developing new solutions to keep pace with the new
technologies. NQ Data Recovery’s engineers are gifted problem-solvers, and regularly develop recovery solutions to new technological problems.
Clients are happy with our technical expertise, but what they remember most about NQ Data Recovery is our attention to providing proactive customer service. We understand that your data is important, and we help you manage the chaos of a data loss crisis.
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Doing the little things right.
The potential for data loss is never a pleasant experience but NQ Data Recovery is committed to doing all we can to lessen the pain. We listen. When you call our labs, the first thing you will hear is the friendly voice of one of our knowledgeable customer service representatives.
We will ask you about the events leading to your data loss and advise you of your
immediate recovery options.
Upon receipt of your media, NQ Data Recovery will immediately call you to acknowledge our
receipt. For confidentiality, we will issue an Job Reference Number for your use in all
subsequent correspondence.
Our laboratory engineers will then inspect and diagnose the problems relating to your
media. We prepare a comprehensive quotation for you, complete with a firm price and
an estimate of the time required for recovering your data. There is no charge for this
evaluation service.
Attention to detail is critical to our success and yours. We will return your files on
CD-ROMs unless the quantity of data dictates otherwise. We are proactive in keeping
you informed of the status of your data recovery, by phone, fax or email. We don’t stop
then. Our customer service representatives will follow up with you after we have returned
your media to assure everything is working to your satisfaction.
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We work with every media, every operating system, every situation
Each project is analysed individually and only then will an action plan be developed.
NQ Data Recovery employs state-of-the-art replication technology to duplicate your data bit by bit, eliminating the risk of causing further damage to the data.
NQ Data Recovery strives to return data with the same file names, in the same data type, with the same characteristics and identifiers and in the same structure and location as before the failure.
NQ Data Recovery’s extensive experience means that we have worked with all media types and operating systems. PC hard drives are a large part of our business, but we also rescue data from hard drives utilized for Raid arrays or servers and all removable media such as floppy
disks, optical cartridges and tapes. Even if you have lost data from a laptop, we have the
tools to retrieve it. Our proprietary recovery technologies are independent of operating
systems. From DOS to Novell to Macintosh to UNIX, we have the technologies and the
expertise to retrieve your data….on time and on budget.
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Because your data is valuable....and so is your time.
We know the two most valuable commodities in business are data and time, and we
value both. When you work with NQ Data Recovery your priority becomes ours, frequently this means we are working to 24 or 48 hour deadlines — 7 days a week.
NQ Data Recovery’s commitment to you and your organization to have you up and running with minimum down time.
For time-sensitive data loss situations, if possible we will expedite fast turn-around
by using direct modem-to-modem transfer or High-Speed ADSL FTP data transfer using
the internet.
We excel at what we do and are confident in our ability to succeed. In fact if we are
unable to recover your data, we will not charge for the time we spent on your project.
NQ Data Recovery Contact Details
Cairns North Queensland
07 40 581 011
For instant information call CBL Direct - 1800 287 225 and tell them NQ DataRecovery has referred you.
help@nqdatarecovery.com.au
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